Customer Service (2021) Horse
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About
Customer Service is a 4yo bay or brown gelding trained by Patrick Payne in Plumpton. He is by the stallion Shocking out of the dam Centilly. He has recorded three wins in his career. On 20 Sep 2025 at Echuca, he secured his most important victory, earning the $32,000 Vobis Silver Maiden Plate. The horse has proved a profitable option for punters, delivering about an 18% return on investment for anyone who backed him throughout his run.
Race Record
| Event Summary | Runner Stats | Rank |
|---|---|---|
| Geelong 19-Jun-26 2440m HEAVY 9 R6 BM66 $6,300 (of $35,000) Barrier 7, Winning Time: 02:42.610, SP: 9.00 In-running: Settled 12th, 1200m 12th, 800m 10th, 400m 6th 1st Shultzy ( A Mccabe 58 ) 2nd Customer Service ( W Gordon 61 ) 3.25L 3rd Omamori ( J Allen 59.5 ) 4.00L See full results | W Gordon 61kg 3.25L | 2 (14) |
| Mornington 08-Jun-26 2000m HEAVY 8 R7 BM74 $5,400 (of $60,000) Barrier 11, Winning Time: 02:07.680, SP: 13.00 In-running: Settled 10th, 1200m 11th, 800m 11th, 400m 9th Sectionals: 600m 00:37.560 1st Savour The Dream ( D Thornton 59.5 ) 2nd Oak Beach ( J Mott 55.5 ) 3.00L 3rd Customer Service ( B Egan 57 ) 4.00L See full results | B Egan 57kg 4.00L | 3 (11) |
| Warrnambool 05-May-26 2350m HEAVY 8 R7 BM70 $1,000 (of $50,000) Barrier 13, Winning Time: 02:31.560, SP: 8.00 In-running: Settled 13th, 1200m 14th, 800m 12th, 400m 12th Sectionals: 600m 00:38.480 1st El James ( J Mott 60 ) 2nd Empress Of The Sun ( D Bates 56 ) 1.00L 3rd Wuddzz ( J G Radley 61 , Cd 59 ) 3.00L 9th Customer Service ( B Egan 59 ) 6.50L See full results | B Egan 59kg 6.50L | 9 (16) |
| Caulfield Heath 30-Apr-26 1400m GOOD 4 R7 3UP-TRL, Winning Time: 01:30.450 1st Cherry Hills ( L Currie ) 2nd Keep Thinking ( Z Spain ) 0.75L 3rd Promised Land ( J Noonan ) 2.00L 6th Customer Service ( B Egan ) 6.50L | B Egan 6.50L | 6 (7) |
| Bendigo 27-Mar-26 2400m GOOD 4 R7 BM70 $16,500 (of $30,000) Barrier 1, Winning Time: 02:31.100, SP: 3.40 In-running: Settled 6th, 1200m 6th, 800m 6th, 400m 5th Sectionals: 600m 00:36.700 1st Customer Service ( B Egan 57 ) 2nd Chocolate Royal ( N Daniels 56.5 , Cd 53.5 ) 0.30L 3rd Valiant Sun ( H T Coffey 54.5 , Cd 55 ) 2.05L See full results | B Egan 57kg | 1 (13) |